Email Marketing Terms and Conditions

Last Updated: August 14, 2026

These Email Marketing Terms and Conditions (“Email Terms”) apply to email subscriptions and marketing communications provided by XentraView, a brand operated by CMI Market Research Pvt. Ltd., through xentraview.com and related XentraView forms, resources, events and digital services.

By subscribing to Xentraview communications, you acknowledge and agree to these Email Terms and our Privacy Policy.

1. Information We Collect

When you subscribe to our email communications, download a resource, request information, register for an event, submit an inquiry, or otherwise interact with our forms, we may collect information such as:

• First name
• Last name
• Business email address
• Company name
• Job title
• Industry
• Country or region
• Phone number
• Professional interests
• Information provided in your inquiry or communication
• Other information voluntarily submitted through a form

The information requested may vary depending on the purpose of the form.

For example, a research report download may require only your name, business email address, and company information, while a request for a consultation or business discussion may require additional professional contact information.

2. Email Subscription and Consent

Where required by applicable law, Xentraview may use a double opt-in process for email subscriptions.

The process may involve:

1. You submit your information through an Xentraview subscription or resource form.
2. Xentraview sends a confirmation email to the address provided.
3. You confirm your email address by selecting the verification link.
4. Your subscription is activated after confirmation.

Double opt-in helps verify that the email address belongs to the person submitting the subscription request and helps reduce unauthorized or fraudulent subscriptions.

The exact subscription process may vary depending on the communication, applicable law, and technology used by Xentraview.

3. Marketing Consent

Where consent is required, Xentraview will request permission to send marketing communications.

A consent checkbox may be displayed on applicable forms.

By selecting the applicable consent option, you agree that Xentraview may use your contact information to send the types of communications described at the time of consent.

Consent to marketing communications is not required for all interactions with Xentraview. For example, we may send transactional or service-related communications where permitted by applicable law.

4. Types of Email Communications

Depending on your selections and interaction with Xentraview, you may receive different types of communications.

4.1 Company News

Company-related communications may include:

• Company announcements
• New service announcements
• Business developments
• Corporate updates
• Research initiatives
• Strategic announcements

4.2 Research and Industry Insights

These communications may include:

• Market research insights
• Industry trends
• Competitive intelligence
• Investment insights
• Data and analytics insights
• Research reports
• Whitepapers
• Articles
• Market outlooks
• Other business intelligence content

4.3 Events and Webinars

Event-related communications may include:

• Webinar invitations
• Industry events
• Research discussions
• Expert sessions
• Online conferences
• Event reminders
• Event follow-ups

4.4 Marketing Communications

Marketing communications may include:

• Xentraview services and solutions
• Research offerings
• Business development services
• Investment research support
• Market intelligence services
• Data analytics services
• Strategic consulting services
• New resources and publications
• Relevant offers and opportunities

4.5 Direct Business Communications

If you contact Xentraview or request a consultation, our representatives may use the information you provide to:

• Respond to your inquiry
• Answer questions
• Discuss requested services
• Schedule meetings
• Provide proposals or information
• Follow up on your request

These communications may be considered service-related or business communications rather than general marketing communications, depending on their purpose and applicable law.

5. How We Use Subscription Information

We may use information collected through email subscription and website forms to:

• Deliver requested communications.
• Provide requested reports or resources.
• Process event registrations.
• Respond to inquiries.
• Manage email subscriptions.
• Personalize relevant communications.
• Understand subscriber interests.
• Improve our content and services.
• Measure communication performance.
• Maintain records of consent and communication preferences.
• Prevent unauthorized or fraudulent subscriptions.
• Comply with applicable legal and regulatory requirements.

We may also use aggregated or anonymized information for analytics, reporting, and business improvement.

6. Email Tracking Technologies

Our email communications may contain technologies such as tracking pixels, unique links, or similar technologies where permitted by applicable law.

These technologies may help us understand:

• Whether an email was delivered.
• Whether an email was opened.
• Which links were selected.
• Which content generates engagement.
• The effectiveness of email campaigns.

Where required, we will obtain appropriate consent before using non-essential tracking technologies.

You may be able to limit certain email tracking through your email client or browser settings.

7. Third-Party Email and Marketing Platforms

Xentraview may use third-party technology providers to manage email subscriptions, customer relationship management, marketing automation, analytics, forms, and communications.

These providers may process information on behalf of Xentraview to provide their services.

Examples may include CRM, marketing automation, email delivery, analytics, and customer communication platforms.

Third-party providers are expected to process information according to applicable contractual obligations and privacy requirements.

8. Information Sharing

Xentraview does not intend to sell your email address as a standalone commercial product.

We may share relevant information with authorized service providers where necessary to operate our business, including providers supporting:

• Email delivery
• CRM
• Marketing automation
• Analytics
• Website hosting
• Data security
• Event management
• Customer support
• Professional and legal services

We may also disclose information where required by applicable law, regulation, legal process, or governmental authority.

9. Managing Your Email Preferences

You can manage your email communication preferences at any time.

Depending on the communication, you may be able to:

• Unsubscribe from marketing emails.
• Change communication preferences.
• Select the types of communications you wish to receive.
• Withdraw previously provided marketing consent.
• Request assistance with your subscription.

Marketing emails will generally contain an “Unsubscribe” or similar preference-management option.

10. Unsubscribing

You may unsubscribe from marketing communications at any time by selecting the unsubscribe link included in an Xentraview marketing email.

You may also contact us directly using the contact information provided below.

After receiving an unsubscribe request, Xentraview will process the request within a reasonable period and in accordance with applicable law.

Please note that unsubscribing from marketing communications may not prevent you from receiving essential transactional, administrative, security, contractual, or service-related communications where permitted by law.

11. Consent Withdrawal

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing that occurred before consent was withdrawn.

You may also have additional rights under applicable privacy laws. Please refer to our Privacy Policy for further information.

12. Data Retention

Xentraview may retain subscription and communication information for as long as reasonably necessary to:

• Maintain subscription records.
• Manage communication preferences.
• Demonstrate compliance with applicable requirements.
• Maintain business records.
• Resolve disputes.
• Prevent fraud or abuse.
• Comply with legal obligations.

When information is no longer required, it may be deleted, anonymized, or securely disposed of in accordance with applicable requirements.

13. Privacy

Personal information collected through Xentraview email subscriptions and forms is handled in accordance with our Privacy Policy.

Our Privacy Policy provides additional information about:

• Information collection
• Use of personal information
• Data sharing
• International transfers
• Data retention
• Security
• Privacy rights

14. Business Email Addresses

Xentraview primarily provides business and professional services.

Where you provide a business email address in connection with a business inquiry, report download, event, consultation, or other professional interaction, we may use that information for the purposes disclosed at the time of collection and as otherwise permitted by applicable law.

We will respect applicable marketing and privacy requirements concerning business communications.

15. Accuracy of Information

You are responsible for providing accurate information when subscribing to Xentraview communications.

If your information changes, you may update your communication preferences or contact us to request a correction.

16. International Communications

Xentraview may operate with clients, subscribers, service providers, and business partners located in different countries.

Your information may therefore be processed or stored in countries other than the country in which you originally provided it.

Where required by applicable law, Xentraview will implement appropriate safeguards for international transfers of personal information.

17. Changes to Email Marketing Terms

Xentraview may update these Email Terms from time to time to reflect changes in:

• Email marketing practices
• Communication services
• Technology
• Privacy requirements
• Applicable laws and regulations
• Business operations